Carpet cleaning · Grass Valley
Carpet cleaning in Grass Valley.
Family owned since 2003.
What is the Pristine service experience like?
When we come to your home, the first thing we do is put down our tarps and install our wall protectors. We will introduce ourselves and help you feel comfortable with our cleaning system. Next, we use our black light and laser to inspect your carpet, and we account for any furniture we understand will not be moved.
After we have completed our inspection, we will come to you with a firm quote, not an estimate. The price we quote you will not change when the job is finished. Then we will ask you five important words: “Are you OK with that?” Our clients never turn us down, but you always have that option. We want you to feel comfortable with the price of the work before we begin.
Once you approve the quote, we get to work. First we pre-spray and pre-spot your carpet. In some cases we use our $2,000 counter-rotating electric brush, which does a fantastic job of working the carpet pile and removing a surprising amount of hair. Finally, we steam clean and vacuum your carpet.
Who we are
Realtors
We have been past members of the Grass Valley Chamber of Commerce as well as the Nevada County Association of Realtors. We are now members of the Nevada County Business Network. We are highly referred by Realtors, and we have a five-star rating and over 65 Google reviews.
Nevada County Business Network
We are members of the Nevada County Business Network. This means we can help our clients even further by referring them to vetted professionals and contractors who can help with needs beyond carpet cleaning.
Interior designers
People whose reputation depends on how a room looks when they hand it over.
Neighbors
36 years of being part of the community. We also volunteer a great deal in Grass Valley. We believe in bettering our community.
Published in The Union, Grass Valley · Kudos
“I am so grateful to Pristine Carpet Cleaning for the most excellent and spectacular job they did on our carpet and sleeper sofa. My husband and I are in wheelchairs and a lot of dirt and leaves get tracked in on our wheels, especially during the wet winter months. We also have a cat, so there is hair everywhere. Pristine did a wonderful job cleaning absolutely everything. The apartment even smells cleaner. They think enough of their customers to go that extra mile.”
Continuing education
Pristine Carpet Cleaning prides itself on continuing education. We have attended training schools, including an odor control class at a university in Sacramento, so we come to your home equipped to deal with pet issues.
We bring a black light and products that can help mitigate pet odors.
We bring the best products for your wool rug and to pre-treat your carpet, including enzymes, solvents and surfactants.
Where we work
Grass Valley is home. These are the places we are in most weeks, and none of them carry a trip charge.
We also clean area rugs and upholstery, and offer carpet cleaning in Nevada City and Penn Valley.
Common questions
How long does it take?
An average-size home takes approximately one hour and 20 minutes. A large home may take two to three hours.
How often should I have my carpets cleaned?
We recommend cleaning at least every six months, although some clients choose once a year. If you have pets and children in the home, we recommend every three months. Soil and oil tracked in from hardwood floors or asphalt build up over time. Carpets are porous and expensive — they are a big investment, so regular cleaning makes sense.
How do I prepare?
There is very little for you to do. You can vacuum if you want, but it is not absolutely necessary. We have a $2,000 counter-rotating electric brush that does a very good job.
How long before we can walk on it?
We provide shoe covers so you can walk on your carpet immediately. Generally, drying takes 6 to 24 hours. A lot depends on airflow from air conditioning, a whole-house fan, a swamp cooler or open windows to help vent the humidity.
Should we move furniture?
In our 23 years in business, we have always strongly discouraged moving furniture. It can involve a lot of work for the client, and having us do it can become expensive. Most clients prefer that we clean the visible areas they walk on. The carpet underneath furniture gets very little foot traffic, so there is usually little reason to move it.
What if something is not right when you finish?
With every job, we ask, “Are you 100% satisfied with our work?” If you point out something while we are asking for your approval, we will go back over that area and clean it again.